Privacy Policy

Last Updated: 2026

Trouble-Shoot.co.uk ("we," "us," "our," or "Company") operates the website trouble-shoot.co.uk (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using trouble-shoot.co.uk, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect information in several ways:

Personal Data: When you voluntarily submit forms on our Site, we may collect your name, email address, and other contact details.
IP Address: We automatically record your Internet Protocol (IP) address when you access our Site.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience.
Usage Data: We collect information about how you interact with our Site, including pages visited, time spent, links clicked, and referral sources.
Device Information: We may collect information about your device, browser type, and operating system.

How We Use Information

We use the information we collect for the following purposes:

To conduct analytics and understand user behaviour on our Site
To track affiliate commissions and referrals to casino operators
To improve, maintain, and enhance our Site's functionality and content
To respond to your inquiries and provide customer support
To comply with legal obligations and prevent fraudulent activity
To deliver personalised content and recommendations
To send marketing communications (with your consent)

Cookie Policy

Our Site uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and track your activity.

Types of Cookies We Use:

Essential Cookies: Required for Site functionality
Performance Cookies: Help us understand how you use our Site
Functional Cookies: Remember your preferences and settings
Marketing/Affiliate Cookies: Track referrals to partner casinos and affiliate networks
Third-Party Cookies: Used by analytics and advertising partners

Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect Site functionality. You may also opt out of specific tracking through industry opt-out mechanisms such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

Third-Party Links

Our Site contains links to external websites, including online casino operators and affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party websites. This Privacy Policy applies only to trouble-shoot.co.uk. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

When you click on a casino link and create an account or make a wager, that operator's privacy policy will govern your data. We have no control over their data handling practices.

Your Rights

Under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018, you have the following rights:

Right of Access: You may request a copy of the personal data we hold about you
Right to Rectification: You may request that we correct inaccurate or incomplete data
Right to Erasure: You may request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: You may request that we limit how we use your data
Right to Data Portability: You may request your data in a structured, portable format
Right to Object: You may object to certain processing activities, including marketing communications
Right to Lodge a Complaint: You may report concerns to the Information Commissioner's Office (ICO)

If you are a US resident, you may have additional rights under applicable state privacy laws such as the California Consumer Privacy Act (CCPA).

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Contact Information: Retained for as long as you remain engaged with our Site or as required for legal compliance
Cookies: Retained according to their type; essential cookies may persist longer than marketing cookies
Analytics Data: Typically retained for 12-24 months
Affiliate Tracking Data: Retained as necessary to process and verify commissions

You may request deletion of your data at any time, subject to legal retention requirements.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:

Email: privacy@trouble-shoot.co.uk
Website: trouble-shoot.co.uk

We will endeavour to respond to your request within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

This Privacy Policy may be updated from time to time. We will notify you of material changes by posting the updated policy on our Site and updating the "Last Updated" date. Your continued use of trouble-shoot.co.uk constitutes your acceptance of any changes.